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Transaction Workflow

Transactions follow a structured workflow from creation to completion. Understanding this workflow helps you manage orders efficiently and keep your supply chain running smoothly.

Workflow Overview

All transactions follow a similar lifecycle:
Creation → Draft → Submit → In Progress → Complete

                   Cancel

Workflow Stages

Stage 1: Creation

What Happens:
  • Transaction is initiated
  • Basic information entered
  • Line items added
Sources:
SourceDescription
ManualUser creates from scratch
Supply PlanConvert from recommendation
CopyDuplicate existing transaction

Stage 2: Draft

What Happens:
  • Transaction saved but not active
  • Can be freely edited
  • No inventory impact
  • No external communication
Available Actions:
  • Edit all fields
  • Add/remove line items
  • Change supplier/warehouse
  • Submit
  • Delete

Stage 3: Submission

What Happens:
  • Validation runs
  • Status changes to “In Progress”
  • Inventory effects begin
  • Workflow steps created
Validation Checks:
CheckFailure Action
Required fieldsBlock submission
Quantity validationShow error
Availability (transfers)Block submission
Component availability (production)Block or warn

Stage 4: In Progress

What Happens:
  • Transaction is active
  • Steps are tracked
  • Inventory committed/reserved
  • Documents can be added
Status Updates:
ActionTrigger
Step completionManual update
Partial receiptReceiving action
IssuesNotes and flags

Stage 5: Completion

What Happens:
  • Final receiving/confirmation
  • Inventory fully updated
  • Transaction becomes read-only
  • Historical record created
Completion Types:
TypeDescription
FullAll items received/completed
PartialSome items, closed as complete
CancelledOrder terminated

Workflow by Transaction Type

Purchase Order Workflow

Draft

Submitted (Order Placed)

Supplier Confirmed

In Production (if applicable)

Ready to Ship

Shipped

In Transit

Delivered

Received

Completed

PO-Specific Steps

StepDescriptionInventory Impact
Order PlacedPO sent to supplierNone
ConfirmedSupplier acknowledgesNone
ShippedLeft supplierNone
ReceivedArrived at warehouseInventory added

Transfer Order Workflow

Draft

Submitted

Pick Started

Picked

Shipped

In Transit

Delivered

Received

Completed

Transfer-Specific Steps

StepDescriptionInventory Impact
SubmittedTransfer initiatedSource: Committed
PickedItems collectedSource: Ready to ship
ShippedLeft sourceSource: Deducted
ReceivedArrived at destinationDestination: Added

Production Order Workflow

Draft

Submitted

Materials Allocated

Materials Consumed

In Production

Quality Check

Completed

Production-Specific Steps

StepDescriptionInventory Impact
SubmittedOrder approvedNone
AllocatedComponents reservedComponents: Reserved
ConsumedProduction startedComponents: Deducted
CompletedProduction finishedFinished goods: Added

Step Management

Updating Steps

1

Navigate to Transaction

Open the transaction detail view
2

Go to Steps Tab

Click on the Steps tab
3

Find Current Step

Locate the next pending step
4

Mark Complete

Click to complete the step:
  • Enter completion date/time
  • Add notes if needed
  • Attach documents if relevant
5

Save

Step is recorded, next step activates

Step Details

Each step can include:
FieldDescription
Completion DateWhen step was completed
Completed ByUser who updated
NotesAdditional information
DocumentsAttached files

Skipping Steps

Some workflows allow skipping steps:
  • Steps can be skipped if not applicable
  • Provide reason when skipping
  • Affects lead time calculations
Skipping steps may impact reporting accuracy. Only skip when legitimately not applicable.

Handling Issues

Delays

When steps take longer than expected:
  1. Add notes explaining delay
  2. Update expected completion dates
  3. Communicate with stakeholders
  4. Consider impact on inventory

Partial Fulfillment

When not all quantities are received:
OptionWhen to Use
WaitMore expected to arrive
BackorderOrder remainder separately
Close ShortAccept partial, close transaction

Cancellation

To cancel a transaction:
1

Review Impact

Understand what will be reversed
2

Initiate Cancel

Click Cancel from transaction actions
3

Provide Reason

Document why cancellation is necessary
4

Confirm

System reverses inventory effects
What Gets Reversed:
  • Committed inventory released
  • Reserved components freed
  • Incoming inventory removed

Inventory Effects by Stage

Purchase Orders

StageInventory Effect
DraftNone
SubmittedNone (or “On Order” view)
In TransitShows as incoming
ReceivedAdded to sellable

Transfers

StageSourceDestination
DraftNoneNone
SubmittedCommittedNone
ShippedDeductedIn Transit
Received-Added

Production

StageComponentsFinished Goods
DraftNoneNone
AllocatedReservedNone
ConsumedDeductedNone
Completed-Added

Best Practices

Keep workflow current:
  • Update as events happen
  • Don’t batch updates
  • Accuracy helps planning
When problems occur:
  • Add notes immediately
  • Attach evidence if available
  • Flag for follow-up
Don’t leave transactions hanging:
  • Complete when done
  • Close partial as needed
  • Cancel if not proceeding
Steps create visibility:
  • Team sees progress
  • Reduces status inquiries
  • Provides audit trail

Workflow Reporting

Lead Time Analysis

Track actual vs. expected:
  • Step durations
  • Total order time
  • Supplier performance
  • Transit times

Bottleneck Identification

Find where delays occur:
  • Which steps take longest?
  • Which suppliers are slow?
  • Which warehouses are slow to receive?

Next Steps